Booking Terms & GDPR Privacy Policy

1. Reservation, Deposit & Cancellation Policy

• Cancellation: Free cancellation up to 40 days before arrival.
• Deposit: A 40% deposit is required to confirm your booking.
• Balance Settlement: The remaining balance can be settled 21 days before arrival or upon check-in.
• Direct-Booking Benefits: Reservations made directly on iphimedeia.com include 10% direct savings, priority complimentary suite upgrade upon availability, and flexible early check-in / late check-out.

2. Check-in, Check-out & Children Policy

• Check-in: From 14:30 · Check-out: Until 11:00.
• All children are welcome.
• Free! Children under 6 years stay free of charge when using existing beds.
• Extra bed & built-in sofa bed options available across family suites & two-bedroom apartments.

3. Information We Collect (GDPR)

When you inquire or reserve a stay at Iphimedeia Luxury Hotel & Suites, we collect only the information required to fulfill your reservation and provide personalized hospitality:

• Contact information (name, email address, telephone number)
• Reservation dates, suite preferences, and occupancy details
• Payment & deposit confirmation details processed via secure booking gateway
• Special stay requests, arrival transfer details, and dietary preferences

4. How We Use & Protect Your Data

• Process and confirm your suite reservations and guest requests
• Communicate pre-arrival directions and concierge arrangements
• Continuously improve our hospitality and estate services
• Send seasonal offers only where explicit marketing consent was granted

Online reservations are processed via encrypted SSL connections through our official WebHotelier / Reserve-Online booking engine. We implement strict administrative and technical safeguards to protect personal data against unauthorized access or disclosure.

5. Your GDPR Rights & Privacy Contact

• Access the personal data we hold about you
• Request corrections or deletion of your personal data
• Withdraw consent for marketing communications at any time
• Request a portable copy of your personal data

To exercise any of your data protection rights, contact our Data Protection Desk at privacy@iphimedeia.com or info@iphimedeia.com (Saint George, Airport Road, Naxos Island (Chora), 84300, Cyclades, Greece).